April 3, 2020 Dallas Retirement Village Management Statement
Dallas Retirement Village requests all residents, staff, and approved visitors begin implementing the wearing of face masks, at all times, in common areas.
- Some exceptions may be made for residents in the health care setting due to their individual level of care and care plan.
- There may be some staff, based on their job functions, who are not primarily interacting with the residents who will not be using face masks until we are able to acquire an adequate supply. Masks have been ordered, and we are waiting for their arrival.
Due to the lack of surplus of PPE, we request that all approved visitors (vendors, essential providers, delivery services, etc.) arrive with their own masks. Visitors without masks may be restricted from entry.
At the present time, ONLY essential items may be brought to the residents residing in the Health Center. No food is allowed; fresh, boxed, packaged, or other. Essential items such as medications not provided by Dallas Retirement Village, vitamins and supplements being provided by family members for the residents are allowed.
Additionally, all resident laundry in the Health Center will be provided in-house, until further notice.
Dallas Retirement Village does not have any positive confirmed cases of COVID-19. The implementation of requiring face masks for everyone on campus is an additional step in our precautionary measures to keep the staff and residents of the community safe and healthy.
March 26, 2020 Dallas Retirement Village Management Statement
The residents of Dallas Retirement Village Health Services (Assisted Living, Memory Care, Skilled Nursing and Rehabilitation) are receiving many thoughtful and needed deliveries from family, friends and the greater community, thank you!
PLEASE NOTE: All deliveries are sanitized at Dallas Retirement Village prior to being delivered to residents. Therefore, we can only accept and deliver items that can safely be sanitized. (Paper cups, books, magazines, cardboard, and fresh fruit would be some examples of things we are not able to sanitize.)
March 25, 2020 Dallas Retirement Village Management Statement
Dear Dallas Retirement Village community,
We want to make you aware of the precautionary steps we are taking to reduce the risk of spreading coronavirus (COVID-19). As we experience this unprecedented event together, we want to reiterate that the health and safety of our residents and employees is our top priority. We aim to be fully transparent in the steps that we are taking to reduce the risk to you, your friends and family, and the entire Dallas Retirement Village community. If and or when we have a confirmed case of COVID-19 on campus, we will provide the necessary steps you and we can take, importantly we will follow CDC and other local agency instructions.
Some of the policies and or practices we are implementing include:
- Increasing the frequency and rigor of cleaning and sanitizing common community areas
- Implementing temporary visitation restrictions including deliveries
- Stopping all on-site group social events and recreational activities
- Moving our on-site dining room activity to delivery only.
- We have opened up a grocery order and delivery program for all Independent residents.
- Asking residents and employees to communicate any international or outbreak area travel plans. If you are returning from either of these areas, we also ask that you self-quarantine for 14 days upon your return.
- Coordinating best practices across our large partner network
- Making the Centers for Disease Control and Prevention’s COVID-19 prevention resources and recommendations available to all employees
We are continuing to closely monitor the guidance from the Life Care Services (LCS) Risk Management and Health Services Clinical teams, the CDC, and local health experts and updating these steps as necessary.
Additionally, we want to share the steps YOU can personally take to reduce your risk of exposure:
- Avoid crowds and large gatherings
- Refrain from shaking hands and hugging
- Avoid touching your face
- Regularly wash your hands with soap and water for at least 20 seconds
- Regularly disinfect your personal space
- Postpone visitors coming on campus; possibly using skype, face time or other forms of communication to stay in touch.
- Practice the habit of social distancing
As you know, the situation with COVID-19 is evolving, and we are committed to communicating with you as transparently and frequently as possible. We are comforted by the expertise of our staff, the diligence of our residents, and the ability of this community to come together and support one another.
If further measures for residents and/or employees become necessary, we will communicate specific directions. You are welcome to share this letter with your family members.
If you or any members of your family have questions, please contact Francy Stoyer, Executive Assistant, and 503-623-1811. She will be able to either answer your questions or direct you to the person who can.
Thank you for your cooperation in keeping our community healthy.
David K Parrett
Dallas Retirement Village
March 18, 2020 Dallas Retirement Village Management Statement
Independent Living is moving forward with the recommendation from our management company, Life Care Services, to establish a temporary NO Visitor Policy in connection with COVID-19.
- All entrance doors will be locked, at all times.
- If you are a family member or friend who needs to bring supplies to a resident, the supplies can be brought to the front door of the Lodge Clubhouse and a representative of Dallas Retirement Village will accept and deliver accordingly.
- If you currently assist, or need to assist a Dallas Retirement Village resident with an activity of daily living, please contact Tracy at 503-623-1856 or 503-623-9211 to see if an exception can be made.
Health Services (Assisted Living, Memory Care, Skilled Nursing & Rehabilitation)
At the guidance of the Oregon Department of Human Services, the Health Center is ONLY allowing essential medical and emergency personnel and family to residents who are at the end of life. No hospice workers other than the nurses and family members visiting a resident on hospice will be allowed.
March 14, 2020 Dallas Retirement Village Management Statement
Health Services (Assisted Living, Memory Care, Skilled Nursing and Rehabilitation)
- Based on CMS and Department of Human Services guidance, we are now ONLY ACCEPTING ESSENTIAL VISITORS IN THE HEALTH CENTER. “Essential visitors” are defined as ONLY FAMILY MEMBERS who must be with resident for behavioral or memory care needs or a resident who is on Hospice.
- Essential visitors are allowed Monday –Friday from 8 am to 6 pm and from 8 am to 4 pm Saturday and Sunday.
Independent Living In an effort to keep all our residents safe, we discourage all visits at the present time. Please consider the use of telephone calls, Skype, Facetime and other such communication tools to practice safe social distancing.
- Children under the age of 14 are NOT allowed.
- ONLY ESSENTIAL VISITORS MAY COME INTO THE INDEPENDENT LIVING BUILDINGS AT THIS TIME. “Essential visitors” in the independent living setting are described as someone who needs to bring a resident supplies, prescriptions or provide one on one assistance.
- Essential visitors are allowed in resident residences, but may NOT occupy common areas such as dining venues, lobbies, game rooms, library, etc.
Below are links to the CDC and Oregon Health Authority for the most current information:
For updates on COVID-19 via email use this link:
March 13, 2020 Department of Human Services
This applies to Dallas Retirement Village Health Center, Assisted Living, and Memory Care.
Dear Residents, Friends and Families:
I am asking for your partnership and support in ensuring the safety and well-being of residents of Oregon’s long-term care facilities.
Under the authority of the Governor Brown’s Executive Order, the Oregon Department of Human Services has issued critical direction to long term care facilities designed to help prevent the spread of COVID-19. All long-term care providers are now required to screen, limit, and restrict visitors. These preventative measures include:
- Restricting visitation to two essential individuals per resident.
- Screening all essential individuals prior to entry for health and travel history.
- Limiting the number of essential visitors to two per resident at a time. • Facility staff
- Outside medical personnel, including hospice providers
- Friends or family members who are essential for the individual’s emotional well-being and care (limit of two per resident)
- Adult Protective Services staff
- State Licensing and Survey staff
- Long Term Care Ombudsman and Deputies (not volunteers)
- Friends or family members visiting during end of life stages
An essential individual includes:
We understand that these restrictions are inconvenient and will likely present challenges for residents, their families and friends. You may direct urgent questions to: APD.Communications@dhsoha.state.or.us.
Thank you for your cooperation and understanding at this difficult time.
Michael McCormick, Interim Director
March 11, 2020 Dallas Retirement Village Management Statement
Dear friends and family
Dallas Retirement Village continues to take every precaution to keep our residents, staff and visitors safe with the recent COVID-19 (CV19) concerns. At this time, we are not aware of any CV19 cases here at Dallas Retirement Village (DRV), we also know that this could change at any time. We have plans in place now and procedures that can escalate our response based on changing events. Our team is staying in touch with our local, state and federal agencies daily, as their guidelines change will are following their directives. Due to the number of residents in our community and more vulnerable population throughout the multiple care areas DRV has taken an additional series of precautions beginning on the 10th of March. Some of these steps are listed below:
- We now have two entrances for visitors and guests to use when coming onsite.
- At the Health Center, Assisted Living and Memory Care areas, all visitors will use the Health Center main entrance by the Chapel. We will screen everyone entering the building in the lobby at the front door. The screening is intended to determine if those coming to DRV are free from any cold or flu like symptoms, this includes both physical signs of illness as well as recent contact with people or areas that might have been exposed.
- For the Independent Living areas, Village Apartments and Lodge Residences, the main entrance at the Lodge Clubhouse will be the designated entry point; similar screening as we are doing at the Health Center will take place.
- DRV is also limiting staff movement between areas on campus, except where necessary. We believe this will reduce the risk of cross contamination if the virus does make its way on campus.
- Very importantly we ask that if you are visiting DRV to avoid coming onsite if you have any symptoms of illness or believe you may have been exposed due to people or places you may have visited. We are asking that residents who live at DRV who are feeling ill to contact your physician or family members right away. You may also contact the front desk staff if you are unable to do this yourself. If you do believe you are ill or have been exposed to someone that is, we ask that you remain in your home. Assistance with meals can be arranged for you and delivered to your home by our staff. At any time if you feel there is a medical emergency to contact 911 for immediate assistance.
- DRV is also reviewing our resident programs, travel or other activities that might put our residents or staff at unnecessary risk. We will update this on a weekly basis so you are aware of any changes to planned events.
- Our housekeeping team are leading our efforts to maintain a clean and disinfected environment. Multiple times per day we are using disinfectants in our common areas and high traffic locations. All members of our staff team are also taking personal hygiene precautions of hand washing and personal protection equipment as needed. We are following the latest guidelines from CDC and or other local agencies.
As all of us continue to monitor this virus, we will share updates on the latest news. While we are taking every precaution, we also understand we do not need to panic. Knowledge and accurate facts are important and we will do our very best to provide this to you as we become aware.
Finally we want to thank you for your patience and assistance at this time as we know some of the precautions we are taking might be inconvenient for the time being. Our number one priority is the safety for everyone at DRV and the community.
March 4, 2020 Dallas Retirement Village Management Statement
The leadership team at Dallas Retirement Village takes the health of our residents, staff and our community seriously. We are following the guidance of the CDC and the state of Oregon Health Authority regarding the coronavirus COVID-19. Our nursing health team is working closely with our local health department to stay on top of the virus news and information. Currently, we are not aware of any cases of COVID-19 here at Dallas Retirement Village. The health and leadership teams are already taking active precautions to reduce the risk of the virus spreading to Dallas Retirement Village. All staff are trained continually to protect against the spread of this virus using the same measures to prevent the spread of seasonal colds and the flu. While we are always focused on reducing one’s risk of getting sick, we have taken additional steps and precautions to be more vigilant in our efforts due to this recent issue. Information directly relating to Dallas Retirement Village will be updated as needed on this website.
Notice to All Visitors:
Due to a recent confirmed case of coronavirus in Oregon, and flu season, Dallas Retirement Village is taking additional precautions to prevent the transmission of these illnesses and protect the health of our residents. If you are not feeling well – and in particular, if you have a fever, a cough or are experiencing difficulty breathing or shortness of breath – or if you recently traveled to an area experiencing a coronavirus outbreak, we kindly ask that you not visit until you are certain that you are not contagious.
Dallas Retirement Village Management Team
Below are links to the CDC and Oregon Health Authority for the most current information:
For updates on COVID-19 via email use this link: